Refund policy

As a small team, we personally ensure every item is packaged and handled with care. We want you to love your purchase, but we know things don't always go as planned! Here is how we handle returns and issues:

Damaged, Defective, or Incorrect Items If your item arrives damaged, defective, or isn't what you ordered, please let us know within 10 days of delivery so we can take care of you right away.

How to reach out:

• Contact Us: Send an email to our small support team with your order number and a quick note about what happened.

• Send Photos: Attach a few clear photos in good lighting showing the issue, the item in its original packaging (if you still have it), and any damage to the shipping box.

We'll review your email and get back to you within 4 business days. Once approved, we will gladly ship you a brand-new replacement at no cost or issue a full refund.

 

Exchanges & Sizing Because each piece is prepared specially when you place an order, we cannot offer exchanges or returns for wrong size, color choices, or change of mind.

 

Return Addresses

• Please do not ship items back to the return address listed on your package label or our business address.

• If a return is necessary for a verified issue, our team will send you a specific return address based on where you are located.

• Unscheduled returns sent without contacting us first cannot be processed.